Get help when you need it.
Our Help Desk is open Monday-Friday, 8am to 6pm Mountain Time. We want you to be successful, so unlimited use of the Help Desk is included in your free trial and monthly subscription.
Our support team is located in the USA and they take great pride in solving your Rapid Inventory problems. To make sure that our support is exceptional, you are given the opportunity to rate every Help Desk ticket. This is what customers just like you are saying right now.
Jenna is always conscientious, polite and patient. She helps take the pain out of the problem at hand.
Current Help Desk Satisfaction Score
Also, you can access the Help Desk “Tips and Tricks” and the Training Center documentation and videos, anytime, day or night, to find answers to hundreds of common questions.